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You're Invited to a special FREE CE credit breakfast presentation!

Mail Service Pharmacy Patient Satisfaction Survey Review

Critical Information for Mail Service Pharmacy Professionals

 

When: Sunday, October 27th, 7:30 - 9 am

Where: PCMA Annual Meeting, Naples, FL. Room: Estero BC

Subject: How to Increase Your Plan's Use of Mail Service and

_______Achieve High Levels of Member Satisfaction

  • Learn how to make your Mail Service even more productive!
  • Get data exclusively contained in PCMA's NEW Report on Patient Satisfaction Survey of Prescription Drug Programs - a $100.00 value, FREE to all attendees!
  • Hear first-hand reports on current, proven practices from Prescription Solutions, Anthem Prescription Management, Pharmacare (CVS), Drugstore.com, and Scrip Solutions, Fujisawa Healthcare, and Kikaku America International
  • Includes a FREE breakfast with eggs, cereal, coffee -- food for the mind along with nourishment for your appetite

How to Reserve: Via phone at: 202-338-8256, E-mail to: peter@sonnenreich.com or by printing and faxing this e-mail to: 1-202-337-3496

PCMA 2002 Annual Meeting and Marketing Showcase
Sunday, October 27th 7:30 a.m. to 9:00 a.m.

Mail Service Speakers:

Introduction by: Peter Sonnenreich, Ex. Vice President of Kikaku America
International & Bruce Mazer, Associate Director of Healthcare Marketing, Fujisawa Healthcare

Moderator and Presenter: Sheldon J. Rich, R.Ph.,Ph.D. , President of SJR Associates, L.L.C.
Presenter: Jim Wilson, R.Ph., MBA, President of Wilson Health Information, LLC.
Panelists:

  • James R. Lang, PharmD, MBA, President of Anthem Prescription Management, L.L.C.
  • Andy Stergachis, PhD, R.Ph., Senior Pharmacy Advisor of drugstore.com
  • Glenda Owens, R.Ph, MHA, Manager of Public Affairs for Prescription Solutions
  • James H. Wise, R.Ph. RPh., Vice President & General Manager, PharmaCare/ProCare
  • Recie B. Bomar, R.Ph., President of Scrip PBM

Receive this $100.00 Value 24-page Survey Report FREE when you attend!

Learning Objectives: By attending this session, you will be able to:

1) Gain an understanding of mail service products and services
2) Identify key areas of customer concerns and satisfaction with mail service
3) Learn methods to improve customer satisfaction
4) Be able to implement customer service improvements to your mail service pharmacy
5) Understand the current and future technological innovations in mail service

REGISTER NOW!

1. Call 202-338-8256 or...

2. E-mail us a note advising us of your planned attendance. Include your name, address, company, title, phone number including area code and e-mail address. Send your e-mail to: peter@sonnenreich.com.

3. Print this page and fax it to: 1-202-337-3496

Name: _____________________________________

Title: ______________________________________

Company:___________________________________

Address: ____________________________________

City: _________________ State: ___ Zip: __________

Phone: (______)_______-_______________

e-mail: _____________________________________

 

Dear Prospective Attendee:

This breakfast seminar is your unique opportunity to learn from the experiences of industry leaders. Rarely have so many Mail Service Pharmacy professionals gathered to share a distillation of their experiences.

If you have questions, do not hesitate to call me. I will respond to all inquires. Reach me directly at 202-246-2525 or peter@sonnenreich.com. I hope to see you on Sunday morning, the 27th!

Thank you.

Sincerely,

Peter Sonnenreich
Executive Vice President
Kikaku America International

Sponsoring Companies:

_________

 

Companies Participating in this Seminar include:

___

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This message created by Fried-Cassorla Communications, Inc. ____Contact: albert@fried-cas.com